Privacy Policy
Virtual Academy Privacy Policy:
Virtual Academy (“Virtual Academy”, “us”, or “we”) feels strongly about protecting your privacy. This Privacy statement applies to Virtualacademy.pk, our mobile application and online services (collectively, our “platform”), which are all owned and operated by Virtual Academy. This Privacy statement describes how Virtual Academy collects and uses the information you provide on our Properties/platform, and describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Our Privacy Policy describes what information we gather from our members and others who visit and use our platform, how we use that information, and what we do to protect it. By visiting or using our Platform, you consent to the information handling practices described in this Privacy Notice. Your use of our Properties and any information you provide on our Properties are subject to the terms of this Privacy Notice/Policy, which is incorporated into and subject to our Terms of Service.
How we collect and use data
We take the information you provide to us very seriously, and we strive to put you in control of decisions around your information. We don’t share your information with any third parties. We are non-profit making organization and we don’t sell your information. At Virtual Academy, we only use Personal Information as needed for the purposes for which it was collected or where you have consented to our use of Personal Information relating to you. If you discover that Personal Information or other data pertaining to you is inaccurate, incomplete, or out-of-date, please update your account information or contact us as outlined below.
Virtual Academy collects the following information about you and your use of our platform:
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. Personal information can be changed on the User Profile page.
Personal Social Network Information
If you decide to register through or otherwise grant access to a third-party social networking or integrated service (what we call an “Integrated Service”), such as Facebook Connect or Google, Virtual Academy may also collect Personal Information that is already associated with your Integrated Service account. You may also have the option of sharing additional information with Virtual Academy through an Integrated Service. If you choose to provide such information, during registration or otherwise, you are giving Virtual Academy the permission to use, share, and store it in a manner consistent with this Privacy Notice.
Information obtained from other Users by directly Virtual Academy.
We make available certain features on our Properties that allow other Users to provide us information about you. This information may include Personal Information. Generally, this occurs when parents or teachers provide information relating to a Child User. For example, a parent may register an account for their child and provide us with certain information, such as the Child’s User name and birthday.
Location Information
We sometime need your/users location to provide tailored educational services i.g. country of residence, we don’t collect precise geo-location of your device however you can change the setting of your device to prevent sharing your precise geo-location.
Information from Other Sources.
In certain situations, we may obtain information, including Personal Information, from third parties or sources other than our Properties. If we combine or associate information from other sources with Personal Information that we collect through our Properties, we will treat the combined information as Personal Information in accordance with this Privacy Notice.
Virtual Academy uses this information in the following ways:
To enhance our Properties and the services we provide.
Virtual Academy uses the information you provide or that we collect to enhance our relationship with you and to operate, maintain, enhance, and provide all of the features and services found on our Properties. If you have given Virtual Academy consent, we may use your Personal Information to provide you with information about Virtual Academy’s features, services and other offerings that may be of interest to you. Under certain circumstances and if we obtain your consent (for example, if you submit a testimonial and agree to make it public), we may post your Personal Information on our Properties.
To enable your participation in Virtual Academy partnership arrangements.
You can grant us permission to share your Personal Information with authorized partners, not-for-profit organizations, and other entities that are not affiliated with Virtual Academy. If you participate in special programs, Virtual Academy may collect personal information from you to facilitate those programs. This information may be shared with our program partners for research or evaluation purposes or as otherwise permitted under this Privacy Notice. Virtual Academy may send information or offers to you on behalf of these third parties.
Data Retention
Unless we receive a deletion request, we will retain your information for as long as your account is active or as is reasonably useful for operational purposes.
Technical Information
Virtual Academy may use both session cookies and persistent cookies. We may allow third-party service providers to place and read their own cookies, web beacons, and similar technologies to collect information through the Website. This information is collected directly and automatically by these third parties, and Virtual Academy does not participate in these data transmissions. Virtual Academy will, wherever feasible, contractually obligate our third-party service providers to abide by the terms of this Privacy Notice. Virtual Academy also uses Local Storage Objects (LSOs) such as HTML5 to store content information and preferences.
How we share or transfer data
Virtual Academy takes great care to protect the information you provide us. We do not rent or sell Personal Information that we collect from Users with third parties.
Virtual Academy will disclose User information only as described below:
If you want information shared with other Users, we’ll share it for you.
We provide certain features that may allow you to share information with other Users. Whenever you share information with other Users of our Properties, any Personal Information that you choose to include in, or is associated with, such User Postings will be accessible by such Users. Some of our Users choose to connect their Virtual Academy account with social networks. If you have explicitly agreed that we may do so, Virtual Academy may disclose your Personal Information through a social network or similar service (like Facebook or Google). To control the information that you share, you have the option of modifying your Virtual Academy or social network settings or disconnecting your social network account from your Virtual Academy account.
You may request we share your information with App Developers by connecting to the application or service and approving access to your Virtual Academy account.
If you participate in special programs where Virtual Academy partners with third parties, Virtual Academy may share data collected from or about you with its third party partners to facilitate the program or services being offered. For instance, if you participate in Virtual Academy’s program with College Board, Virtual Academy may share information regarding your study habits, tests taken, and test scores with College Board.
We may share anonymous or aggregate data to improve our services and learn more about our Users.
In certain occasions, Virtual Academy may work with business partners to improve our services or offerings.
We may share data when necessary or appropriate to protect Virtual Academy or others.
Limitations on Access to your Personal Information by Employees and Authorized Parties.
Virtual Academy’s employees, agents and contractors must have a legitimate business reason to access Personal Information you provide to Virtual Academy. We may share your Personal Information with third-party service providers, including outside contractors or agents who help us manage our information activities, but they may only use your Personal Information to provide us with a specific service and not for any other purpose. Where feasible, Virtual Academy will require our third-party service providers to comply with this Privacy Notice.
You can choose to not provide us with Personal Information.
You may always decline to share your Personal Information with Virtual Academy. You may later enable or access those features by providing Virtual Academy with the necessary Personal Information.
You can edit or delete Personal Information in our records.
We want you to have access to your information, so that you can help keep it as accurate as possible., If you register and provide Virtual Academy with Personal Information, you may update, correct, or delete your account and information at any time by reviewing your profile information and preferences on your account settings page. Parents can modify or delete Child User accounts. You should check your privacy settings on each Integrated Service to understand and change the information sent to us through each Integrated Service.
Child Users
Virtual Academy is committed to children’s privacy.
Protecting the privacy of young children is especially important to Virtual Academy. For that reason, we created certain features designed to help protect Personal Information relating to children who are less than 13 years of age (“Child Users”). Virtual Academy does not knowingly permit Child Users to register directly for our Properties. If Virtual Academy learns that Personal Information of a Child user has been collected on our Properties without parental consent, then Virtual Academy will take appropriate steps to delete this information. If you are a parent or guardian (“Parent”) and discover that your child under the age of 13 has a registered account with our Properties without your consent, please alert Virtual Academy at privacy@virtualacademy.pk and request that we delete that child’s personal information from our systems.
How children may register for and use our Properties.
Child Users cannot register for a Virtual Academy account themselves. If a Child User attempts to register for our Properties, Virtual Academy will request the email address of that Child User’s Parent in order to seek consent from that Parent. No information about Child Users is retained during their registration attempt, except the Parent email address for purposes of seeking consent.
Once registered, you can create a restricted account for your Child User, monitor the data on your Child User’s account, or revoke a child’s permission to use the Properties by deleting the account.
Parents always have the option to delete their Child User’s account.
Restrictions on Child Users.
Virtual Academy attempts to restrict a Child User’s access to certain features that could result in disclosure of Personal Information by the Child User. A restricted account limits sharing and displaying private information about the Child User in various ways, including:
- The Parent can edit Personal Information found in the restricted account
- The Parent can restrict Child Users from adding Coaches
Some other features of our Properties may, however, permit a Child User to enter free-form text through which the Child User could enter Personal Information that would be visible to other Users. This may occur, for instance, if a Child User enters Personal Information in answering an exercise problem or creating other projects on our Properties. If you are the Parent of a Child User, please advise your Child User of the risks of posting Personal information on our Properties or any other online services, as information posted may be used by others without restriction.
As a Parent, you can choose to share information about your child as you deem appropriate. Virtual Academy won’t share Personal Information about your child or his/her progress with anyone other than you, your child and any permitted Coaches, unless we receive your permission (or as otherwise noted in this Privacy Notice).
As a Parent, you have the ability to control information about your Child User. To review, update, or delete information collected from your Child User, you can do so in the “Your Children” section within your account. To refuse future collection or use of your child’s Personal Information, you can delete your Child User’s account or contact us at privacy@virtualacademy.org
Communications from the Site
- Special Offers and Updates
OLC sends all new users welcoming emails to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for our users’ privacy we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
- Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users’ privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.
- Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users emails. These communications are not promotional in nature. Users may opt-out of these communications. Please see our Choice and Opt-out section.
- Customer Service
OLC communicates with users on a regular basis to provide requested services and in regards to issues relating to their account. We reply via email or phone, in accordance with the users wishes.
Our approach to Data Security
We try to ensure that our Properties and information sent to us are safe, but no security measures are perfect. Virtual Academy uses certain physical, managerial, and technical safeguards designed to preserve the integrity and security of your Personal Information and other information we maintain in connection with our Properties. Once we receive your transmission of information, Virtual Academy makes commercially reasonable efforts to ensure the security of our systems. When you enter sensitive information, we encrypt the transmission of that information using secure socket layer technology (SSL) or similar technologies. We will notify you electronically or via the Properties if Virtual Academy experiences a data security incident that could affect you. We may also post a notice on our Properties if a data security incident occurs.
Changes and updates to this Privacy Notice
Virtual Academy may modify or revise this Privacy Notice from time to time.